Terms & Conditions

01 · Acceptance of Terms

By visiting and using the Luminous Health & Wellness website, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use this website.

02 · Not a Substitute for Medical Care

The content on this website is for informational and educational purposes only. It is not intended to replace professional medical advice, diagnosis, or treatment.

Use of this website does not establish a physician-patient relationship.

A physician-patient relationship is only established after:

• Enrollment in a membership program, or
• Completion of a formal medical visit

If you are experiencing a medical emergency, call 911 or go to the nearest emergency room immediately.

03 · Direct Care Model (No Insurance Billing)

Luminous Health & Wellness operates as a direct pay medical practice:

• We do not bill or accept insurance
• Payment is required at the time of service
• Patients are responsible for labs, medications, and imaging unless otherwise stated

04 · Website Use & Contact Forms

The contact form on this website is intended for prospective patients only.

For established patients:

All communication must occur through the secure patient portal

Important:

Submitting a form does not establish a physician-patient relationship
Do not submit protected health information (PHI) through website forms
Do not use social media for medical questions

Newsletter subscriptions are voluntary, and you may unsubscribe at any time.

05 · Telemedicine

Some services may be provided via telemedicine.

By participating in telemedicine services, you acknowledge:

• There are limitations compared to in-person care
• Technical issues may affect communication
• Not all conditions are appropriate for virtual care

06 · Membership Services

Certain services require an active membership.

Membership terms may include:

• Monthly or prepaid billing
• Minimum commitment periods
• Defined scope of services

Membership does not guarantee specific medical outcomes.

Failure to maintain an active membership may limit access to services.

07 · Intellectual Property

All content on this website, including text, images, logos, branding, and design, is the property of Luminous Health & Wellness and may not be copied, reproduced, or distributed without written permission.

08 · Limitation of Liability

Luminous Health & Wellness is not liable for any damages arising from:

Use of this website
Reliance on website content
Technical issues or interruptions

All content is provided “as is” without warranties of any kind.

09 · Third-Party Links

This website may contain links to third-party websites. We are not responsible for the content, accuracy, or privacy practices of those sites.

10 · Changes to These Terms

We reserve the right to update these Terms & Conditions at any time. Updates will be posted on this page with a revised date.

Continued use of the website constitutes acceptance of any changes.

11 · Governing Law

These Terms & Conditions are governed by the laws of the State of Texas.

12 · SMS Communications & Consent

By providing your phone number through any form on this website, you consent to receive text messages from Luminous Health & Wellness related to:

• Appointment reminders and scheduling
• Patient inquiries and follow-up communication
• Service-related updates

Message frequency varies based on your interaction with our practice.

Message and data rates may apply.

You can opt out of receiving text messages at any time by replying STOP to any message. You may also reply HELP for assistance or contact us directly at (832) 391-5300.

Consent to receive text messages is not a condition of receiving medical care or services.

We do not sell, rent, or share your phone number or personal information with third parties for marketing purposes.

13 · Contact Us

If you have questions about these Terms:

Luminous Health & Wellness
13531 Will Clayton Pkwy, Ste 700
Humble, TX 77346

Email: hi@luminoushealthandwellness.com

Phone: (832) 391-5300